RelayRides HelpDesk
Home
Submit a request
Check your existing requests
Support
/
Policies
Overview
|
Recent
Tickets, Tollways and Towing
(4)
»
Cars Towed to Impound Lots
Toll fees
Tickets received during a reservation
Car Use
(3)
»
Pet policy
Prohibited uses of vehicles
Smoking Policy
Insurance & Damage
(7)
»
I’d like a detailed explanation of insurance and protection provisions
Reporting damage and/or an accident
Can you explain in very simple terms what your insurance covers?
Reservations
(7)
»
Extending your reservation
Cancellation policy
Late fee
Terms of Service & Privacy Policy
(2)
»
Terms of Service
Privacy Policy
Fines and Fees
(3)
»
Fees & fines
Missing keys/taking key after your reservation
What if an owner doesn't complete the reservation, or cancels?
Policies