RelayRides HelpDesk
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Joining RelayRides
(4)
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How long does the application process take?
How do I join?
What if I have a Foreign License?
Eligibility
(3)
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What are the eligibility requirements?
What are major violations?
How old do I have to be?
How It Works
(11)
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What is Mobile Access?
How many miles are included in my trip?
How does gas work?
Renting Cars
(11)
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Are my passengers allowed to drive?
Do you offer roadside assistance?
What happens if I receive a ticket?
Insurance
(5)
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How does insurance work? What am I responsible for if I have an accident?
Do I need my own insurance?
The car had pre-existing damage when I arrived to rent it. Am I on the hook for that?
Payment & Pricing
(5)
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Do I pay for the reservation before or after I rent a car?
What payment methods do you accept?
How much does it cost to rent a car?
OnStar
(5)
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How do I access a car with an active OnStar subscription?
Can I use OnStar services during my rental?
Will I be able to use OnStar emergency services?
In case of emergency
(1)
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Call 1-866-735-2901
Renter Help
